Cookie Policy

This Cookie Policy explains how Treats24 Pvt. Ltd. ("Treats24", "we", "us") uses cookies and similar technologies on our website and apps to keep them working, secure and useful. It is part of our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over a period of time, so you don't have to re-enter them each time you return. Similar technologies include pixel tags (tiny images used to count visits), local storage, and in apps, device identifiers and software kits (SDKs).

2. Why We Use Them

• Essential cookies: Needed for the site to work, for example keeping forms secure and your session safe. These cannot be switched off.
• Preference cookies: Remember choices such as your location and display settings.
• Analytics cookies: Help us understand how visitors use Treats24 so we can improve performance and fix issues. This data is aggregated and is not used to identify you personally.
• Marketing cookies: Used to show relevant offers and measure our campaigns. We will use them only if and when we run such campaigns, and we will update this page first.

3. Cookies on treats24.com

• PHPSESSID (ours, essential): A session cookie that keeps our contact and partner forms secure. It is deleted when you close your browser.
• _ga (Google Analytics): Tells returning visitors apart so we can count visits. It lasts up to 2 years.
• _gid (Google Analytics): Used to tell visitors apart over a day. It lasts about 24 hours.

Our website also loads files from other companies: Google Tag Manager (which runs our analytics), Fontshare (fonts), jsDelivr (icons) and Cloudflare's cdnjs (a QR-code script). When your browser fetches these files, those companies receive technical data such as your IP address and browser type, under their own privacy policies.

4. Our Apps

Our mobile apps may use device identifiers, push-notification tokens, local storage and analytics tools to keep you signed in, send order updates, find nearby restaurants and measure app performance. You can reset your advertising ID or turn off notifications and location in your device settings.

5. Third-Party Cookies

Some cookies are set by trusted third parties that help us run the platform, such as Google Analytics and our payment providers. We do not control their cookies. You can read about how Google uses data at policies.google.com. Links to social networks (Instagram, Facebook, X, YouTube) and WhatsApp take you to those services, which have their own cookie policies.

6. Managing Your Choices

• Browser settings: Chrome, Edge, Firefox and Safari all let you block or delete cookies and warn you when a new one is set. See aboutcookies.org for step-by-step help.
• Google Analytics: You can install Google's opt-out browser add-on to stop your data being used by Google Analytics.
• Apps: Use your phone's privacy and notification settings.
• Withdraw consent: You can tell us at help@treats24.com that you no longer agree to non-essential cookies.

Blocking essential cookies may affect core features such as submitting forms, ordering and checkout. We do not currently respond to "Do Not Track" signals from browsers, because there is no common standard for them.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, our services or the law. Updates will be posted on this page with a new "Last updated" date. If you have questions, contact us at help@treats24.com.