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Cookie Policy

We use cookies to make Treats24 faster, smarter, and more personalised. Here's everything you need to know.

Last updated: June 1, 2025 Applies to India App & Website

In short: We use essential cookies to run the platform, and optional cookies to improve your experience. You can control non-essential cookies in your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use an app. They help us recognise your device, remember your preferences, and understand how you interact with Treats24.

Similar technologies like local storage, session storage, and pixel tags work in comparable ways and are covered by this policy. We refer to all of these collectively as "cookies."

2. Types of Cookies We Use

Essential Cookies

Always On

Required for the platform to function. These keep you logged in, secure your session, and enable core features like checkout. Cannot be disabled.

Analytics Cookies

Optional

Help us understand how users navigate the app — which pages are popular, where people drop off, and how to improve. Data is anonymised and aggregated.

Functional Cookies

Optional

Remember your preferences like saved addresses, favourite restaurants, and language settings to give you a more personalised experience.

Marketing Cookies

Optional

Used to show you relevant offers and promotions on Treats24 and occasionally on partner platforms. Only active with your consent.

3. Specific Cookies We Set

Here are the primary cookies placed by Treats24 on our website:

Cookie Name Type Purpose Duration
t24_sessionEssentialMaintains your login session securelySession
t24_authEssentialKeeps you logged in between visits30 days
t24_cartEssentialSaves items in your cart7 days
t24_prefsFunctionalStores your delivery address and preferences90 days
t24_analyticsAnalyticsAnonymous usage tracking for improvements1 year
t24_consentEssentialRecords your cookie consent choices1 year

4. Third-Party Cookies

Some third-party services we use may also set cookies on your device. These include:

  • Google Analytics: Anonymised usage analytics to understand platform performance.
  • Payment Gateways (Razorpay/PayU): Essential cookies to process secure payments.
  • Firebase / Crashlytics: Crash reporting and performance monitoring (app only).
  • Google Maps: Location and mapping services for delivery address selection.

These third parties have their own privacy and cookie policies. We encourage you to review them independently.

5. Your Control Over Cookies

You have full control over non-essential cookies:

  • Browser Settings: Most browsers allow you to block or delete cookies via settings. Note that blocking essential cookies will affect platform functionality.
  • App Settings: In the Treats24 app, go to Settings → Privacy → Cookie Preferences to manage your choices.
  • Opt-out Links: For Google Analytics, you can use the Google Analytics Opt-out Browser Add-on.

Disabling optional cookies will not prevent you from using Treats24, but may reduce personalisation and the relevance of offers shown to you.

6. Updates to This Policy

We may update this Cookie Policy as our platform evolves or regulations change. We'll notify you of significant changes through the app or by updating the "Last updated" date at the top of this page. We recommend reviewing this policy periodically.

Cookie Questions?

If you have questions about how we use cookies or want to exercise your rights, get in touch with our privacy team.

privacy@treats24.in
Treats24

Delivering Happiness 💛

Howrah's favourite food delivery platform connecting you to the best local restaurants, delivered with love.